Privacy Policy

Account data: business name, email, and subscription plan.

Meta connection: your Facebook Page ID and/or Instagram professional account ID, and an access token issued by Meta to communicate with the Messenger/Instagram API.

Conversation content: when you (the seller) reply to a customer with a trigger word you configured, Regjistro APP reads only that specific conversation via the Meta Graph API, in order to extract order details (name, phone, address, city, product). Conversations are never read automatically — only after your explicit action.

Order data: the customer's name, phone number, address, city and product, as extracted from the conversation or entered manually by you.

Courier credentials: if you connect a courier company (e.g. Postman, Posta Beki, Izis, Delex), we store the API credentials you provide, used solely to send your orders to that courier.

To automatically extract order details from conversation text, using an AI model. Conversation text is sent to the AI provider only for real-time processing — it is not used to train models and is not retained by them beyond what is needed to generate a response.

To create and manage your orders inside the Regjistro APP dashboard.

To send orders to the courier you select, via their API.

To process subscription payments via our payment processor.

Data is stored on PostgreSQL-based infrastructure, protected with Row Level Security, ensuring each seller can only access their own data. Meta access tokens and courier credentials are stored encrypted and are never exposed in the public (frontend) part of the app.

We do not sell your data. We only share it with:

Meta (Facebook/Instagram): to read/send messages via their official API, within the permissions you have authorized.

Our AI provider: conversation text, for AI-based order data extraction.

Our payment processor: to process subscription payments.

Courier companies you choose to connect (e.g. Postman, Posta Beki, Izis, Delex, Express Posta) — only the order data needed for delivery.

Account and order data is kept for as long as your account is active. If you delete your account or request data deletion (see below), we delete it within 30 days, except where the law requires longer retention (e.g. invoices).

You can request full deletion of your data at any time by contacting us at benardthaqiii@gmail.com. This includes removing the Facebook/Instagram connection and deleting any stored conversation, order, or credential data.

You have the right to request a copy of your data, correction of it, or full account deletion, at any time, free of charge, by contacting us at benardthaqiii@gmail.com.

For any questions about this policy, write to us at benardthaqiii@gmail.com.